{ "web_scraper_start_url": "https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/", "time_scraped": "2026-06-12T11:32:27Z", "title": "Datadog Software Review 2026: Features, Integrations, Pros & Cons", "rating": 4.6, "review_count": 360, "description": "Datadog is a SaaS-based monitoring, security, and analytics platform for cloud-scale infrastructure, applications, logs, and more. The platform assists organizations in improving agility, increasing efficiency and providing end-to-end visibility across dynamic or high-scale infrastructures. By collecting metrics and events from 400+ out of the box services and technologies, Datadog enables Dev, Sec, and Ops teams to ensure application uptime and accelerate go-to-market efforts.Read more", "top_alternatives": [ "Site24x7", "ManageEngine EventLog Analyzer", "ManageEngine Log360", "ManageEngine Applications Manager" ], "recognitions": [ "Shortlist" ], "starting_price": 15, "price_terms": "Other, Per Month", "Free_trial_available": "1", "users_html": "

Who uses Datadog?

Based on Capterra reviews from the past 2 years

\"Capterra
Talk to a software expert

to get a free software list
tailored to your business needs

Company size

Based on 121 reviews

100%
75%
50%
25%
Smallbusiness
Midsizebusinesses
Enterprise
Top job functions

Based on 121 reviews

Engineering

43%
Engineering
43%
IT & Software Development
37%
Administrative
6%
Research & Development
3%
Others
12%
Top industries

Based on 121 reviews

Information Technology and Services
33%
Financial Services
31%
Computer Software
21%
Health, Wellness and Fitness
8%
Other
7%
", "pros_cons_html": "

Pros and Cons

Extensive third-party integrations ecosystem
87% positive reviews out of 55

Most reviewers report integrations are broad, easy to set up, and enhance visibility across diverse systems and tools.

\"Pankaj
Pankaj B
Software Engineer, 201 - 500 employees.

\"Datadog provides many third party tools integration, we did many integration and monitored many services.\"

Complex and expensive pricing model
66% negative reviews out of 71

Most reviewers indicate pricing is high, difficult to predict, and challenging for smaller organizations to manage effectively.

\"Amol
Amol G
Team Lead, 1,001 - 5,000 employees.

\"Cost, i think most of the customer might feel the same, for some organisation this becomes an burning issue. As when organisations try to cut cost they first go for any expensive tools they have and as far as i know the pricing model and cost is on a higher end in datadog\"

Highly customizable visual dashboards
89% positive reviews out of 55

Most reviewers find dashboards easy to customize, visually clear, and helpful for tracking key metrics efficiently.

\"Vivien
Vivien N
Software Engineer, 11 - 50 employees.

\"Offer powerful dashboards and visualizations that allow detailed reporting.\"

Comprehensive real-time performance insights
92% positive reviews out of 26

Most reviewers describe insights and analytics as detailed, real-time, and essential for troubleshooting and monitoring.

\"Brennan
Brennan G
System Admin I, 201 - 500 employees.

\"It offers deep insights, great integrations, and real-time alerting, though it can be a bit complex and pricey at scale\"

", "interface_html": "", "interface_rating": "", "features_html": "

Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications
4.7 (141)

82.98% of 141 reviewers that rated this feature as important or highly important

With Datadog\u2019s alerting, you can set flexible thresholds, customize notifications, and route alerts to Slack, email, Teams, Jira, and webhooks. Reviewers appreciate the real-time, multi-channel alerts, easy setup, and integrations, though some want even more customization options.

Data Visualization
4.4 (108)

75.00% of 108 reviewers that rated this feature as important or highly important

It gives you customizable dashboards and a wide range of built-in visualizations for metrics, logs, and traces. Reviewers appreciate the clarity, ease of use, and recent dashboard improvements, though some mention a desire for more customization and simpler widget configuration.

Real-Time Monitoring
4.6 (97)

79.38% of 97 reviewers that rated this feature as important or highly important

Datadog offers real-time monitoring that helps you instantly detect issues and track performance across applications, servers, and cloud services. Users think the minimal latency, anomaly detection, and ability to compare real-time with historical data are especially valuable.

Search/Filter
4.4 (101)

72.28% of 101 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Real-Time Notifications
4.6 (71)

80.28% of 71 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Server Monitoring
4.6 (56)

75.00% of 56 reviewers that rated this feature as important or highly important

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Datadog 155 features

Define levels of authorization for access to specific files or systems
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Track and document all activities across devices, networks, and other systems
Generate one-off reports that meet information requirements
System alerts about the need to escalate an issue or request
With Datadog\u2019s alerting, you can set flexible thresholds, customize notifications, and route alerts to Slack, email, Teams, Jira, and webhooks. Reviewers appreciate the real-time, multi-channel alerts, easy setup, and integrations, though some want even more customization options.
Tools for the systematic analysis of various types of data or statistics
Automatically identify unusual behavior
Application programming interface that allows for integration with other systems/databases
Track, manage and store the applications of potential future members, customers or candidates
Identify and respond to security threats to developed applications\t\t\n
Track, monitor and analyse information pertaining to specific applications
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
A record of all activities within the system, including user access, changes made, etc.
Automatically identify systems to be monitored
Test the availability of websites and/or browsers
Define network parameters and threshold settings to monitor network health and take necessary precautions
Detect areas where test errors occur
Assessment of resource optimization and capacity availability across the environment
Monitor service demand and performance to plan for adequate resources that meet business needs
Determine and plan production capacity based on changing demands
Communicate using direct chat or messages within the system
Identify and respond to security threats to cloud applications
Provides a channel for team members to share media files, communicate, and work together
Leave comments and notes on documents for others to view
Record and track all relevant internal and external communications
Track and manage adherence to policies for any service, product, process, or supplier
Track and report regulatory data to either internal management or external stakeholders
Analyze the performance of containers
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
A process to automatically release code changes from repository to production environment
A process to automatically integrate code changes from multiple contributors into a shared repository
Conduct tracking and assessment of application and device behavior without breaks or interruptions
Manage budgets, track and optimize spending and align capacity to workload demand
Monitor performance details involving CPU/memory utilization
Alter the layout and content of dashboards
Alter the layout and content of reports
Create labels for products that contain required information such as colors, sizes, dates, etc.
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Creation and customization of dashboards
Collect, process and structure data from multiple sources for further analysis
Analyze survey results via statistical testing or crosstabs directly within the software
Grouping log entries based on similar attributes.
Removes data that is incomplete, inaccurate, or irrelevant from a dataset
Process of gathering, measuring, and analyzing accurate data
Connect to big data sources
Discover and connect variety of data sources to the application for analysis
Import and export data to and from software applications
Move from one database to another, or upgrade the version of database software being used
Manage and store data in a database
Translate EDI formats into data suitable for use with company applications.
It gives you customizable dashboards and a wide range of built-in visualizations for metrics, logs, and traces. Reviewers appreciate the clarity, ease of use, and recent dashboard improvements, though some mention a desire for more customization and simpler widget configuration.
Analyze the performance of Databases
Detect and remove errors
Track and manage task relationships and dependencies
Automatically scan the network for devices and take pre-defined actions upon discovery
Access client's system information, including hardware and software configuration, to perform diagnostics
Plan and implement business continuity measures in case of unforeseen events
Assemble applications and processes by dragging over and arranging pre-built components
Receive and/or send email notifications for urgent updates, requests, or other information
Ability to oversee and optimize the operations of a mail server
Investigate security threats and validate malicious activity
A chronological record of actions or occurrences within a network, software, or process
Intended to be used by online stores
Software is used for working on online pages
A visual way of interacting with an application or operating system using items such as windows, icons, and menus
Process and analyze large volume of data
Compliant with HIPAA, which sets standards for sensitive patient data protection
Review data from past periods to reveal recurring tendencies
Manage and track all disruptions and incidents
Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
Compile and organize data into specific metrics
Oversee people and resources to carry out an investigation
Identify and respond to unexpected problems or failures (ie. \"negative events\")
Record and follow the progress of every issue
Manage incidents related to outages or breaches in functionality of IT systems
Gather metrics to assess the performance of IT infrastructure and network in real-time
Tracking the status of previously identified performance measurements
Collection, search, and analysis of access logs and audit logs
Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks
Collects and aggregates data from various systems within the IT environment
Collects and aggregates data from various systems within the IT environment
Splits and groups log data automatically or according to user-defined rules
Automatically renames, resizes/compresses, archives or deletes old or oversized log files
Enable businesses to implement machine learning algorithms on business data such as sales and revenue
Access the system via a mobile application
Observe and track the demand, usage, progress or quality of a system, product, or user
Copy and paste test cases in order to use the same tests in different suites and plans
Allows businesses to monitor and secure applications and workloads across multiple public clouds
Manage and support multiple languages
Two-way actions and communication between multiple users in real time
Allows users to manage data from a number of sources
Process and analyze human language in text or audio form
Run tests on a network to find the root cause of network issues
Tracks and makes accessible data on the health of servers and other network components.
Set up and configure network resources to make them accessible for authorized users, devices and servers
Monitor and manage resource utilization for network infrastructure
Allows developers to run the same test over and over again using different values
Filtering incoming messages/alerts and detecting patterns to spot anomalies.
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
Monitor and analyze the performance and status of a server or system/application
Organize and manage the accomplishments and development of employees or performance of applications or systems
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Monitoring and measurement of relevant metrics to assess the performance of IT resources
Create, manage, and track policies and procedures within an organization
Predict future data based on historical data sets
Arrange tasks based on the level of priority or urgency
Highlighting or otherwise flagging areas that require review or change
Scanning of users & devices to ensure there are no potential threats
View and analyze individual requests received by a database
Receive notification of issues as soon as they occur
Analyze and gain insights into data in real-time
Receive data and information in real time
Datadog offers real-time monitoring that helps you instantly detect issues and track performance across applications, servers, and cloud services. Users think the minimal latency, anomaly detection, and ability to compare real-time with historical data are especially valuable.
Notifications that are delivered to users as soon as an event occurs
Active reporting of data and metrics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
View and track pertinent metrics to find patterns and gain insights from data
Assess the performance and functionality of software by testing against predefined requirements and specifications
Process of planning, scheduling and executing the optimal and effective use of human capital across projects
Reallocate existing resources to better utilize capacity
Notifying as a warning or reminder of a potential or imminent hazard
Identify and analyse the reasons behind accidents
Set a time to generate routine reports automatically
Search and filter data across systems to locate required information by entering keywords or certain criteria
Manage and control the security aspects of an organization's digital assets, resources, and operations
Log files automatically created for all activities performed by servers, such as a history of web page requests
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Set and monitor service level agreements to ensure timely response and resolution
Display aggregated data points on one page for a bird's eye view assessment
Allow users to access multiple services after entering their login credentials once
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Apply statistical/mathematical models to sets of data
Track the status over time for a request, process, asset, or transaction
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Create, manage and track all task activities and progression
Set up connections to third-party platforms to improve business processes
Information to prevent, understand and identify cyber threats
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
Monitor or audit historical and current transactions to analyze customer account activities
Review data from past periods to reveal recurring tendencies and predict future performance\n
Take actions to troubleshoot issues for networks, devices, etc.
Track the availability time for a designated network or website over a given period of time
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Track and manage virtual machines (VMs) running on physical host machines
Interact with data visualization elements, such as charts and graphs, to drill down into data
Discover patch statuses and vulnerabilities
Collect and analyze traffic data about website visitors
Identify and respond to security threats to web applications
Track and analyze information regarding website visitors
Streamlining repetitive tasks and activities through automated and predefined workflows
Create, design and manage workflows for repetitive tasks
Get Advice

We can help you find the software with the features you need.

\"Logo\"Features
4.5 (344)
4.5

Based on 344 reviews

", "features_rating": 4.5, "pricing_html": "

Pricing

\"Product
Value for money
4.1 (299)
\"check\"Free Trial
\"check\"Free Version
View pricing plan details
Pro
$15.00
Other,Per Month

It includes:

  • 500+ Integrations Included
  • Container Monitoring
  • Custom Events
  • Single sign-on with SAML
  • Testing for Outliers
  • SCIM
  • Custom Metrics
Enterprise
$23.00
Other,Per Month

It includes:

  • Machine Learning
  • Anomaly Detection
  • Forecast Insights
  • IP Allowlist
  • Unlimited Alerts
  • Insights and Correlation Engine
DevSecOps Pro
$22.00
Other,Per Month

It includes:

  • Cloud Security Posture Management
  • Vulnerability Management
  • Case Management
  • Workflow
DevSecOps Enterprise
$34.00
Other,Per Month

It includes:

  • System File Integrity Monitoring
  • Data Security
  • Monitor cloud workloads
\"Logo\"Value for money
4.1 (299)
4.1

Based on 299 reviews

", "pricing_rating": 4.1, "integrations": [ "Adobe Experience Manager", "Aerospike", "Airbrake", "Akka", "Alibaba Cloud", "Amazon Cloud Search", "Amazon CloudFront", "Amazon Cognito", "Amazon DocumentDB", "Amazon DynamoDB", "Amazon EC2", "Amazon EC2 Spot", "Amazon ElastiCache", "Amazon RDS", "Amazon Redshift", "Amazon Rekognition", "Amazon S3", "Amazon WorkSpaces", "Apache Cassandra", "Apache CouchDB", "Apache Hive", "Apache Ignite", "Apache Kafka", "Apache Solr", "Apache Tomcat", "Apigee Edge", "ASP.NET Zero", "Auth0", "AWS CloudTrail", "AWS IoT Analytics", "AWS Lambda", "AWS Step Functions", "AWS X-Ray", "Azure Application Gateway", "Azure Cosmos DB", "Azure DevOps Server", "Azure Firewall", "Azure Key Vault", "Azure Machine Learning", "BigPanda", "Bitbucket", "Blue Matador", "Bonsai.io", "Buddy", "BugSnag", "Cacti", "Catchpoint", "Chatwork", "Chef Enterprise Automation Stack", "CircleCI", "Cisco Meraki", "Cloudability", "CloudCheckr", "Cloudflare", "CloudHealth Automation", "ConfigCat", "Confluent Platform", "Couchbase Server", "Databricks", "DingTalk", "Docker", "Elastic Stack", "Fairwinds Insights", "Fastly", "Flagsmith", "Git", "GitHub", "GitLab", "Google Cloud", "Google Cloud IoT", "Google Workspace", "HashiCorp Consul", "Hazelcast", "HiveMQ", "IBM Db2", "IBM WebSphere Application Server", "ilert", "JBoss EAP", "Jenkins", "Jira", "Kong Konnect", "Lacework", "LaunchDarkly", "Logz.io", "MarkLogic", "Microsoft 365", "Microsoft Azure", "Microsoft Entra ID", "Microsoft SQL Server", "Microsoft Teams", "MongoDB", "Moogsoft", "Moxo", "mParticle", "mPulse", "MySQL", "Nagios Core", "Nagios Log Server", "Nagios Network Analyzer", "Nagios XI", "Neo4j Graph Database", "New Relic", "Nextcloud", "Okta", "OpenShift", "OpenStack", "OpenText Analytics Database", "OpsGenie", "Oracle Cloud Infrastructure (OCI)", "PagerDuty", "Papertrail", "Pingdom", "Pivotal Tracker", "PostgreSQL", "Postman", "Prometheus", "Puppet Enterprise", "Redis Enterprise", "Retool", "Riak", "Rigor", "Rollbar", "Rookout", "SAP HANA Cloud", "ScyllaDB", "Segment", "Sentry", "ServiceNow", "SIGNL4", "Slack", "Sleuth", "Snowflake", "Snyk", "SonarQube", "Split", "Splunk Enterprise", "Splunk On-Call", "Squadcast", "Statsig", "Statuspage", "Sumo Logic", "Syslog-ng", "TeamCity", "Tenable Vulnerability Management", "Terraform", "Traefik", "Travis CI", "Uptime.com", "ValueOps", "Varnish Enterprise", "Vault", "Volt Active Data", "vSphere", "xMatters", "Zabbix", "Zendesk Suite" ], "support_html": "

Support, customer service and training options

\"Product
Customer Service
4.3 (292)
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Deployment
  • Web
  • Android
  • iPhone/iPad
Typical users
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Enterprises
\"Logo\"Customer Service
4.3 (292)
4.3

Based on 292 reviews

", "support_rating": 4.3 } { "web_scraper_start_url": "https://www.capterra.com/p/13803/N-central/", "time_scraped": "2026-06-12T11:32:31Z", "title": "N-central Software Review 2026: Features, Integrations, Pros & Cons", "rating": 4.2, "review_count": 253, "description": "N-central is a remote monitoring and management (RMM) platform that helps manage, automate, and secure IT infrastructure at scale. It features endpoint management, patching capabilities, and advanced security operations with a security-first approach. The platform's Infinity Core technology allows for customization, faster endpoint targeting, and streamlined policy deployment.\n\nN-central includes built-in vulnerability management alongside patching and advanced security capabilities including EDR, XDR, and MDR to address cyber threats. The system supports cloud asset management and AI-driven automation with drag-and-drop scripting functionality.\n\nThe platform maintains an open ecosystem with integrations across various software partners, enabling users to create custom workflows. N-central delivers unified endpoint management, patch and vulnerability management, security management, and automation tools that work together to provide IT management with flexibility and precision.Read more", "top_alternatives": [ "Action1", "Atera", "MSP360 Backup", "NinjaOne" ], "recognitions": [ "Shortlist" ], "starting_price": 1.75, "price_terms": "Per User, Per Month", "Free_trial_available": "1", "users_html": "

Who uses N-central?

Based on Capterra reviews from the past 2 years

\"Capterra
Talk to a software expert

to get a free software list
tailored to your business needs

Company size

Based on 208 reviews

100%
75%
50%
25%
Smallbusiness
Midsizebusinesses
Enterprise
Top job functions

Based on 208 reviews

IT & Software Development

47%
IT & Software Development
47%
Administrative
19%
Engineering
9%
Consulting
6%
Others
19%
Top industries

Based on 208 reviews

Information Technology and Services
62%
Computer & Network Security
21%
Computer Networking
8%
Information Services
5%
Other
4%
", "pros_cons_html": "

Pros and Cons

Robust remote management capabilities
85% positive reviews out of 66

Most reviewers indicate remote support and management offers reliable monitoring, automation, patching, and secure remote access, simplifying IT tasks and improving operational efficiency.

\"Kevin
Kevin R
Senior IT Administrator, 201 - 500 employees.

\"N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. \"

Inconsistent and slow customer support
49% negative reviews out of 55

Some reviewers indicate customer support is difficult to reach, slow to resolve issues, and lacks consistent technical expertise, leading to frustration and prolonged downtimes.

\"David
David S
President, 1 employee.

\"Additionally, working with N-Able is a miserable experience, whether it's on the sales, provisioning, customer service, or technical support side.\"

Centralized and scalable management platform
93% positive reviews out of 29

Most reviewers describe service and account management as highly flexible, scalable, and easy to configure, enabling streamlined operations, centralized oversight, and efficient administration across diverse client environments.

\"Christopher
Christopher R
IT Tier Two, 1,001 - 5,000 employees.

\"Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the perfect middle of the road where you can do everything you need and easily figure out how to get it done.\"

Persistent unresolved software issues
57% negative reviews out of 35

Some reviewers report bugs and issues often remain unresolved for extended periods, with slow fixes and lack of clear accountability from support.

\"Christian
Christian P
Sys Admin, 11 - 50 employees.

\"Instead of developing AI to solve \"non-issues,\" the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal with every single day.\"

Comprehensive client support tools
93% positive reviews out of 27

Most reviewers find client support effective for managing multiple clients, enabling proactive assistance, customization, and efficient daily operations for both small and large client bases.

\"Robert
Robert G
Managed Services Administrator, 2 - 10 employees.

\"It's the core of our managed service offerings and provides our support staff with valuable client environment data.\"

Limited and outdated reporting features
64% negative reviews out of 33

Most reviewers describe reporting as inflexible, slow, and difficult to customize, requiring manual work or external tools for detailed insights and comprehensive reports.

\"Zachary
Zachary H
Systems Administrator, 11 - 50 employees.

\"Certain administrative tasks or simple reports are also non-existent and/or require manual work to produce.\"

", "interface_html": "", "interface_rating": "", "features_html": "

Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Remote Monitoring & Management
4.3 (143)

97.90% of 143 reviewers that rated this feature as important or highly important

N-central offers efficient remote troubleshooting, automation, and device management across environments. Users think it saves significant time, is easy to deploy, and provides valuable metrics. Some reviewers note setup can be clunky and occasional agent connectivity issues.

Remote Access/Control
4.3 (141)

96.45% of 141 reviewers that rated this feature as important or highly important

It gives you secure, easy remote access to client devices, streamlining support. Reviewers indicate it\u2019s reliable, simple to deploy, and reduces travel. Some users report occasional agent issues and wish for better mobile access and performance.

Patch Management
4.0 (141)

90.78% of 141 reviewers that rated this feature as important or highly important

You benefit from automated, customizable patch deployment and reporting. Reviewers highlight its reliability, ease of automation, and time savings. Some users report confusing setup, inconsistent reporting, and third-party patching limitations.

Alerts/Notifications
4.3 (118)

88.98% of 118 reviewers that rated this feature as important or highly important

This aspect helps you stay proactive by providing customizable alerts and notifications for critical events. Reviewers appreciate robust configuration, integration with PSA tools, and timely notifications, though some mention initial setup complexity and occasional alert noise.

Server Monitoring
4.4 (103)

95.15% of 103 reviewers that rated this feature as important or highly important

With this capability, you gain detailed visibility into server health, hardware, and critical services. Reviewers appreciate customizable templates, real-time monitoring, and Dell PowerEdge integration. Some users mention occasional false positives and limited cloud monitoring options.

Maintenance Scheduling
4.2 (99)

87.88% of 99 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

N-central 142 features

Define levels of authorization for access to specific files or systems
Integrates with Active Directory
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Track and document all activities across devices, networks, and other systems
System alerts about the need to escalate an issue or request
This aspect helps you stay proactive by providing customizable alerts and notifications for critical events. Reviewers appreciate robust configuration, integration with PSA tools, and timely notifications, though some mention initial setup complexity and occasional alert noise.
Automatically identify and flag unusual behaviors and malicious software
Prevents, detects and removes malware
Application programming interface that allows for integration with other systems/databases
Download applications that can be internally saved
Track, manage and store the applications of potential future members, customers or candidates
Manage the process of evaluating documents or requests submitted for approval
Manage assets throughout their lifecycle to optimize profit
Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
A record of all activities within the system, including user access, changes made, etc.
Automatically create schedules based on business needs or employee availability and qualifications
Data is backed up automatically to prevent data loss
Set a time to deploy patches automatically
Setup recurring or automatic scans
Create backups and provide methods to recover deleted/lost data
Measure the actual bandwidth available on a local network (LAN or WiFi)
Define network parameters and threshold settings to monitor network health and take necessary precautions
Track and analyse user behavior within a system or network
Create, manage, and send invoices or bills to customers
Writing code or scripts to automate repetitive tasks, streamline processes, and increase efficiency within an IT environment
Manage and secure access to business data and applications on personal devices.
Monitor service demand and performance to plan for adequate resources that meet business needs
Track and monitor efficient handling of all changes/transitions
Communicate using direct chat or messages within the system
Track and manage adherence to policies for any service, product, process, or supplier
Track and report regulatory data to either internal management or external stakeholders
Identify component attributes like servers, hardware, software, and manage relationships across all services
Track, store, and access client contracts or licenses
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Monitor performance details involving CPU/memory utilization
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Add customized logos and colors to align with company branding
Alter the layout and content of dashboards
Customize data fields to support various needs and use cases
Alter the layout and content of reports
Pre-designed layouts that can be customized to match preferences and requirements
Create labels for products that contain required information such as colors, sizes, dates, etc.
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Creation and customization of dashboards
Import and export data to and from software applications
Graphical representation of data
Analyze the performance of Databases
Manage the processes involved when making the application ready for use
Automatically scan the network for devices and take pre-defined actions upon discovery
Maintenance and upkeep of physical and/or virtual devices
Access client's system information, including hardware and software configuration, to perform diagnostics
Plan and implement business continuity measures in case of unforeseen events
Assemble applications and processes by dragging over and arranging pre-built components
Receive and/or send email notifications for urgent updates, requests, or other information
Ability to oversee and optimize the operations of a mail server
Convert data into a code for security
Track status, assign actions, and control access to systems for devices within the organization
Protect users working remotely and provide secure environments for personal devices to access company programs
A chronological record of actions or occurrences within a network, software, or process
Intended to be used by managed service providers
Managing service requests, incidents, IT issues & support with a ticketing system
Compliant with HIPAA, which sets standards for sensitive patient data protection
Manage and track all disruptions and incidents
Track and manage inventory levels to maintain proper supply
Monitor the IP addresses of the incoming traffic
Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
Identify and respond to unexpected problems or failures (ie. \"negative events\")
Managing inventories and tracking changes to hardware and software configurations
Monitor the movement of one or more IT assets throughout the organization
Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Track and organize the number of licenses available to the organization
Manage, maintain and track the performance of assets and equipment
Schedule predetermined or ad hoc maintenance services and labor requests
Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.
Observe and track the demand, usage, progress or quality of a system, product, or user
Support multiple types of devices
Run tests on a network to find the root cause of network issues
Network topology maps providing infrastructure visualization for devices, connections, configurations, etc.
Tracks and makes accessible data on the health of servers and other network components.
Monitor and manage resource utilization for network infrastructure
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
The ability to manage all patches within a network
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
You benefit from automated, customizable patch deployment and reporting. Reviewers highlight its reliability, ease of automation, and time savings. Some users report confusing setup, inconsistent reporting, and third-party patching limitations.
Determine which patches should receive immediate attention
Test patches before deployment to mitigate security risks
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Monitoring and measurement of relevant metrics to assess the performance of IT resources
Create, manage, and track policies and procedures within an organization
Predict future data based on historical data sets
Identify and solve underlying cause of incident(s), and prevent future incidents from occurring
Organize and manage all processes/procedures involved in purchasing goods and/or services
Receive notification of issues as soon as they occur
Analyze and gain insights into data in real-time
Receive data and information in real time
Active monitoring of systems, applications, or networks
Notifications that are delivered to users as soon as an event occurs
Active reporting of data and metrics
Receive system updates as soon as any changes are made
Planning, scheduling, and overseeing the release of software or system changes into a live or production environment
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Control system behavior and appearance, and access and report on system status/health from a distant location
It gives you secure, easy remote access to client devices, streamlining support. Reviewers indicate it\u2019s reliable, simple to deploy, and reduces travel. Some users report occasional agent issues and wish for better mobile access and performance.
N-central offers efficient remote troubleshooting, automation, and device management across environments. Users think it saves significant time, is easy to deploy, and provides valuable metrics. Some reviewers note setup can be clunky and occasional agent connectivity issues.
Deploy updates or install new software remotely
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
View and track pertinent metrics to find patterns and gain insights from data
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Plan availability and assign specific time slots for tasks and resources
Securely stores data to prevent data loss or breaches
At least a username and password is required to access the system
Manage and control the security aspects of an organization's digital assets, resources, and operations
Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats
Online portal through which end users can access the system, manage tasks, or obtain information
With this capability, you gain detailed visibility into server health, hardware, and critical services. Reviewers appreciate customizable templates, real-time monitoring, and Dell PowerEdge integration. Some users mention occasional false positives and limited cloud monitoring options.
Database containing accurate and up-to-date information on all operational services
Set and monitor service level agreements to ensure timely response and resolution
Internet standard protocol for collecting information about managed devices on a network
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Track the status over time for a request, process, asset, or transaction
Manage all supplier data and operations
Allow customers/users to submit support queries and service requests
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Create, manage and track all task activities and progression
Track and manage the scheduling of tasks\n
Set up connections to third-party platforms to improve business processes
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
Track, manage, or resolve user requests and IT incidents/issues
Review data from past periods to reveal recurring tendencies and predict future performance\n
Take actions to troubleshoot issues for networks, devices, etc.
Track the availability time for a designated network or website over a given period of time
Track and interpret metrics on the usage of company resources
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Track and manage virtual machines (VMs) running on physical host machines
Interact with data visualization elements, such as charts and graphs, to drill down into data
Discover patch statuses and vulnerabilities
Collect and analyze traffic data about website visitors
Streamlining repetitive tasks and activities through automated and predefined workflows
Create, design and manage workflows for repetitive tasks
Get Advice

We can help you find the software with the features you need.

\"Logo\"Features
4.2 (249)
4.2

Based on 249 reviews

", "features_rating": 4.2, "pricing_html": "

Pricing

\"Product
Value for money
3.9 (239)
\"check\"Free Trial
Basic
$1.75
Other,
\"Logo\"Value for money
3.9 (239)
3.9

Based on 239 reviews

", "pricing_rating": 3.9, "integrations": [ "1Password", "Acronis Cyber Protect Cloud", "AlertOps", "Automox", "Autotask PSA", "Auvik", "BrightGauge", "Cisco Meraki", "CloudBlue", "Computicate PSA", "ConnectWise PSA", "DeskDay", "DNSFilter", "HaloPSA", "Hudu", "Huntress", "ilert", "IT Glue", "ITBoost", "Liongard", "Microsoft 365", "Microsoft Intune", "MSP Manager", "ScalePad Backup Radar", "ScalePad Lifecycle Manager", "SentinelOne", "SIGNL4", "ThreatLocker", "TOPdesk", "vCIOToolbox", "Xurrent" ], "support_html": "

Support, customer service and training options

\"Product
Customer Service
3.9 (242)
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Deployment
  • Web
  • Android
  • iPhone/iPad
Typical users
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Enterprises
\"Logo\"Customer Service
3.9 (242)
3.9

Based on 242 reviews

", "support_rating": 3.9 } { "web_scraper_start_url": "https://www.capterra.com/p/251336/ManageEngine-OpManager/", "time_scraped": "2026-06-12T11:32:41Z", "title": "ManageEngine OpManager Software Review 2026: Features, Integrations, Pros & Cons", "rating": 4.5, "review_count": 291, "description": "ManageEngine OpManager is a comprehensive network monitoring solution that helps you keep track of the health and performance of your network devices, servers, and applications. It helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. OpManager provides real-time monitoring, alerting, and reporting capabilities, allowing you to proactively identify and resolve potential issues before they impact your business.Read more", "top_alternatives": [ "Atera", "NinjaOne", "Site24x7", "ManageEngine OpManager Plus" ], "recognitions": [ "Shortlist" ], "starting_price": 95, "price_terms": "Flat Rate, Per Year", "Free_trial_available": "1", "users_html": "

Who uses ManageEngine OpManager?

Based on Capterra reviews from the past 2 years

\"Capterra
Talk to a software expert

to get a free software list
tailored to your business needs

Company size

Based on 196 reviews

100%
75%
50%
25%
Smallbusiness
Midsizebusinesses
Enterprise
Top job functions

Based on 196 reviews

IT & Software Development

49%
IT & Software Development
49%
Administrative
20%
Engineering
9%
Consulting
3%
Others
19%
Top industries

Based on 196 reviews

Information Technology and Services
32%
Financial Services
27%
Education Management
18%
Banking
14%
Other
9%
", "pros_cons_html": "

Pros and Cons

Comprehensive real-time monitoring tools
91% positive reviews out of 93

Most reviewers describe network monitoring as robust, offering centralized, real-time visibility and proactive issue detection across devices.

\"Jitendra
Jitendra T
It analysts, 51 - 200 employees.

\"The tool offers comprehensive network monitoring with an intuitive interface, making it easy to manage devices, track performance, and detect issues proactively.\"

Recurring bugs and maintenance issues
50% negative reviews out of 42

Some reviewers report persistent bugs, patch-related errors, and maintenance inconsistencies that occasionally disrupt workflows and reliability.

\"David
David H
IT Administrator, 51 - 200 employees.

\"How many patches there can be and I sometimes run into installation errors with patches.\"

Highly customizable visual dashboards
90% positive reviews out of 48

Most reviewers appreciate the dashboard\u2019s flexibility, enabling quick visualization of network health and efficient troubleshooting.

\"Ajit
Ajit S
IT Services Manager, 51 - 200 employees.

\"The customizable, user-friendly dashboard lets you quickly visualize key network metrics and alerts, streamlining the monitoring process across networks, servers, and applications, with proactive notifications that help preemptively address issues.\"

Streamlined deployment and configuration
93% positive reviews out of 42

Most reviewers find setup and deployment straightforward, with intuitive configuration and rapid onboarding for diverse environments.

\"Milind
Milind N
CTO, 51 - 200 employees.

\"Simple and easy to manage Dashboard and Easy to configure , Installation is simple alternatively SAAS on Cloud Model helps to get it onboarded very fast.\"

", "interface_html": "", "interface_rating": "", "features_html": "

Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications
4.6 (147)

89.12% of 147 reviewers that rated this feature as important or highly important

It gives you flexible, real-time notifications through email, SMS, and integrations like Netcool. Users think the alerts are fast, reliable, and easy to customize, helping you respond quickly to issues and reduce downtime with timely, actionable information.

Server Monitoring
4.7 (140)

92.14% of 140 reviewers that rated this feature as important or highly important

With this capability, you can easily track server health, performance, and resource usage across platforms like Windows and Linux. Reviewers appreciate the structured templates, quick setup, and proactive monitoring that helps prevent outages and keeps critical services running smoothly.

Real-Time Monitoring
4.6 (133)

93.23% of 133 reviewers that rated this feature as important or highly important

ManageEngine OpManager offers real-time visibility into network and server status, with customizable dashboards and instant alerts. Reviewers indicate this helps you detect problems immediately, minimize downtime, and maintain infrastructure stability with up-to-the-minute information.

Dashboard
4.6 (102)

85.29% of 102 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Remote Monitoring & Management
4.5 (90)

91.11% of 90 reviewers that rated this feature as important or highly important

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Real-Time Data
4.7 (66)

95.45% of 66 reviewers that rated this feature as important or highly important

Receive data and information in real time

ManageEngine OpManager 134 features

Define levels of authorization for access to specific files or systems
Integrates with Active Directory
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Track and report on everything that happens within the system or network
Track and document all activities across devices, networks, and other systems
Software program that continuously adjusts its behavior based on observed data
System alerts about the need to escalate an issue or request
It gives you flexible, real-time notifications through email, SMS, and integrations like Netcool. Users think the alerts are fast, reliable, and easy to customize, helping you respond quickly to issues and reduce downtime with timely, actionable information.
Application programming interface that allows for integration with other systems/databases
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
A record of all activities within the system, including user access, changes made, etc.
Verify the identity of users/devices to enable secure access
Automatically create schedules based on business needs or employee availability and qualifications
Data is backed up automatically to prevent data loss
Automatic configuration of devices/instances without manual intervention
Create backups and provide methods to recover deleted/lost data
Measure the actual bandwidth available on a local network (LAN or WiFi)
The creation of a bug/issue ticket, submitted by a team member, customer or end user
Track and manage schedules and meetings via an integrated calendar
Monitor service demand and performance to plan for adequate resources that meet business needs
Determine and plan production capacity based on changing demands
Track and monitor efficient handling of all changes/transitions
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Provides a channel for team members to share media files, communicate, and work together
A way to visually represent data where different categories of items are marked with different colors
Track and manage adherence to policies for any service, product, process, or supplier
Track and report regulatory data to either internal management or external stakeholders
Configure existing workflows to meet your organization's needs
Identify component attributes like servers, hardware, software, and manage relationships across all services
Conduct tracking and assessment of application and device behavior without breaks or interruptions
Monitor performance details involving CPU/memory utilization
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Alter the layout and content of dashboards
Alter the layout and content of reports
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Creation and customization of dashboards
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Import and export data to and from software applications
Track the management and flow of data throughout the organization
Manage and store data in a database
Graphical representation of data
Supports common databases such as MySQL and Oracle
Protect networks against DDoS (Distributed denial-of-service) attacks
Track and manage task relationships and dependencies
Platform to achieve application and desktop virtualization
Automatically scan the network for devices and take pre-defined actions upon discovery
Access client's system information, including hardware and software configuration, to perform diagnostics
Plan and implement business continuity measures in case of unforeseen events
Track unplanned equipment or network failures
Assemble applications and processes by dragging over and arranging pre-built components
Receive and/or send email notifications for urgent updates, requests, or other information
A chronological record of actions or occurrences within a network, software, or process
Create, save, and store files
Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status
Mapping model in which the network map is organized and visualized as a tree-like structure
Compliant with HIPAA, which sets standards for sensitive patient data protection
Review data from past periods to reveal recurring tendencies
Manage and track all disruptions and incidents
Track and visualize the location of incidents
Track and manage inventory levels to maintain proper supply
Monitor the IP addresses of the incoming traffic
Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
Identify and respond to unexpected problems or failures (ie. \"negative events\")
Gather metrics to assess the performance of IT infrastructure and network in real-time
Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more
Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient
Mapping model based on the geographic location of users
Schedule predetermined or ad hoc maintenance services and labor requests
Export a map or layout to share
Notifications via mobile devices
Observe and track the demand, usage, progress or quality of a system, product, or user
Support multiple types of devices
Monitor networks, websites, or other assets across multiple locations
Two-way actions and communication between multiple users in real time
Run tests on a network to find the root cause of network issues
Network topology maps providing infrastructure visualization for devices, connections, configurations, etc.
Tracks and makes accessible data on the health of servers and other network components.
Monitor and manage resource utilization for network infrastructure
Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow
Organize and manage the accomplishments and development of employees or performance of applications or systems
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Monitoring and measurement of relevant metrics to assess the performance of IT resources
Create, manage, and track policies and procedures within an organization
Predict future data based on historical data sets
Arrange tasks based on the level of priority or urgency
Analyze and gain insights into data in real-time
Receive data and information in real time
ManageEngine OpManager offers real-time visibility into network and server status, with customizable dashboards and instant alerts. Reviewers indicate this helps you detect problems immediately, minimize downtime, and maintain infrastructure stability with up-to-the-minute information.
Notifications that are delivered to users as soon as an event occurs
Active reporting of data and metrics
Receive system updates as soon as any changes are made
Creating relationships between different IT assets to define their status and dependencies in a network
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Access work applications remotely, for when working away from the office and/or traveling
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
View and track pertinent metrics to find patterns and gain insights from data
Planning and managing of resources and procedures to mitigate the impact of events and incidents
Notifying as a warning or reminder of a potential or imminent hazard
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Identify and analyse the reasons behind accidents
Directing traffic in a circular pattern such as round robin pattern to each load balancer node in succession
Plan availability and assign specific time slots for tasks and resources
Search and filter data across systems to locate required information by entering keywords or certain criteria
Securely stores data to prevent data loss or breaches
At least a username and password is required to access the system
Manage and control the security aspects of an organization's digital assets, resources, and operations
Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats
Dynamic maps that update whenever network changes are made
With this capability, you can easily track server health, performance, and resource usage across platforms like Windows and Linux. Reviewers appreciate the structured templates, quick setup, and proactive monitoring that helps prevent outages and keeps critical services running smoothly.
Set and monitor service level agreements to ensure timely response and resolution
Internet standard protocol for collecting information about managed devices on a network
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Track the status over time for a request, process, asset, or transaction
Addition of necessary external data, applications, tools, or features
Set up connections to third-party platforms to improve business processes
Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
Track, manage, or resolve user requests and IT incidents/issues
Review data from past periods to reveal recurring tendencies and predict future performance\n
Take actions to troubleshoot issues for networks, devices, etc.
Extra layer of security that requires not only a password and username but also something specific to that user
Track the availability time for a designated network or website over a given period of time
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Track revisions and updates made to files and navigate between different versions
Track and manage virtual machines (VMs) running on physical host machines
Create images of a virtual machine at a specific point in time as a state to revert to if needed
Create a virtual version of operating systems, storage devices, or computer network resources
Interact with data visualization elements, such as charts and graphs, to drill down into data
Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.
Discover patch statuses and vulnerabilities
Monitor the IP addresses of the incoming traffic
Collect and analyze traffic data about website visitors
Streamlining repetitive tasks and activities through automated and predefined workflows
Create, design and manage workflows for repetitive tasks
Get Advice

We can help you find the software with the features you need.

\"Logo\"Features
4.6 (286)
4.6

Based on 286 reviews

", "features_rating": 4.6, "pricing_html": "

Pricing

\"Product
Value for money
4.6 (262)
\"check\"Free Trial
\"check\"Free Version
View pricing plan details
Standard Edition
$95.00
Flat Rate,Per Year

It includes:

  • Availability Monitoring
  • CSV Discovery
  • Interface Monitoring
  • Network Discovery
  • Single Node Discovery
  • SNMP Monitoring
  • WMI Monitoring and CLI Monitoring
Professional Edition
$145.00
Flat Rate,Per Year

It includes:

  • Availability Monitoring
  • CSV Discovery
  • Hyper-V Monitoring and CLI Monitoring
  • Interface Monitoring
  • Layer 2 Discovery
  • Network Discovery
  • Schedule Discovery
  • Single Node Discovery
  • SNMP Monitoring
  • WMI Monitoring
Enterprise (Base Product)
$4,595
Flat Rate,Per Year

It includes:

  • Availability Monitoring
  • CSV Discovery
  • Discovery of Virtual Environment
  • Hyper-V Monitoring
  • Interface Monitoring
  • Layer 2 Discovery
  • MS SQL Monitoring and CLI Monitoring
  • Multi-Site/ Distributed Network Monitoring
  • Network Discovery
  • Schedule Discovery
  • Single Node Discovery
  • SNMP Monitoring
  • WMI Monitoring
\"Logo\"Value for money
4.6 (262)
4.6

Based on 262 reviews

", "pricing_rating": 4.6, "integrations": [ "Ansible Tower", "Freshdesk", "Grafana", "Jira", "ManageEngine Applications Manager", "ManageEngine Log360", "Microsoft Teams", "ServiceNow", "Slack" ], "support_html": "

Support, customer service and training options

\"Product
Customer Service
4.5 (281)
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Deployment
  • Web
  • Android
  • iPhone/iPad
Typical users
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Enterprises
\"Logo\"Customer Service
4.5 (281)
4.5

Based on 281 reviews

", "support_rating": 4.5 } { "web_scraper_start_url": "https://www.capterra.com/p/144309/Atera/", "time_scraped": "2026-06-12T11:32:49Z", "title": "Atera Software Review 2026: Features, Integrations, Pros & Cons", "rating": 4.5, "review_count": 449, "description": "Atera\u2019s Remote Support enables IT teams and MSPs to quickly connect to endpoints via built-in integrations with AnyDesk and Splashtop, or third-parties like TeamViewer and ScreenConnect. Troubleshoot issues, deploy updates, and maintain control from anywhere. Secure, multi-platform access allows instant remote control, file transfer, and real-time collaboration. Automation and AI-driven insights streamline repetitive tasks and accelerate resolution, improving first-contact fix rates and overall efficiency. End users enjoy fast, seamless support with minimal downtime, while IT leaders get visibility and reporting to optimize team performance. Atera's autonomous AI agent, Robin, learns from previous remote sessions to craft solutions when new issues come up, reducing incoming tickets and keeping systems running smoothly 24/7, letting teams focus on strategic initiatives and high-value work.Read more", "top_alternatives": [ "Action1", "JIRA Service Management", "ManageEngine Endpoint Central", "JumpCloud Directory Platform" ], "recognitions": [ "Shortlist" ], "starting_price": 129, "price_terms": "Per User, Per Month", "Free_trial_available": "1", "users_html": "

Who uses Atera?

Based on Capterra reviews from the past 3 years

\"Capterra
Talk to a software expert

to get a free software list
tailored to your business needs

Company size

Based on 165 reviews

100%
75%
50%
25%
Smallbusiness
Midsizebusinesses
Enterprise
Top job functions

Based on 165 reviews

IT & Software Development

47%
IT & Software Development
47%
Administrative
12%
Marketing
8%
Customer Services & Support
6%
Others
27%
Top industries

Based on 165 reviews

Information Technology and Services
73%
Computer & Network Security
10%
Hospital & Health Care
7%
Computer Software
5%
Other
5%
", "pros_cons_html": "

Pros and Cons

Streamlined software deployment workflow
100% positive reviews out of 29

Most reviewers find deployment simple, rapid, and manageable, enabling easy rollout and minimal training needs.

Inconsistent platform responsiveness
66% negative reviews out of 32

Some reviewers describe performance and speed issues, including slow interface loading, laggy remote access, and delayed responses.

\"SUNATHA
SUNATHA J
General Manager, 1,001 - 5,000 employees.

\"There are drawbacks such as delay in the performance of the remote access when connected to some networks.\"

Comprehensive IT process automation
100% positive reviews out of 24

Most reviewers appreciate automation for reducing manual tasks, saving time, and boosting operational efficiency.

\"Sydney
Sydney B
Information Technology Engineer, 10,001+ employees.

\"Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks.\"

Effortless initial configuration process
100% positive reviews out of 21

Most reviewers describe setup as fast, intuitive, and straightforward across various devices and company environments.

\"Allegra
Allegra W
IT, 51 - 200 employees.

\"Managing several companies at once is simpler with the way the site is setup, it's all really clear.\"

", "interface_html": "", "interface_rating": "", "features_html": "

Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Remote Access/Control
4.6 (164)

79.88% of 164 reviewers that rated this feature as important or highly important

It gives you multiple options for connecting to remote devices, supporting tools like Splashtop, AnyDesk, TeamViewer, and ConnectWise Control. Reviewers appreciate the flexibility, ease of use, and integrations, though some report occasional connection issues or limited multi-monitor support.

Ticket Management
4.4 (111)

64.86% of 111 reviewers that rated this feature as important or highly important

You get a customizable and integrated system for tracking and managing support requests. Reviewers appreciate the automation, easy setup, and Office 365 integration. Some users say the interface could be cleaner, but most find it effective for organizing and tracking tickets.

Patch Management
4.5 (87)

77.01% of 87 reviewers that rated this feature as important or highly important

This aspect helps you automate software and security updates across devices. Reviewers indicate it\u2019s reliable, easy to use, and reduces manual work. Some mention it lacks OEM updates for brands like Dell or Lenovo, but most find it convenient for maintaining security.

Unattended Access
4.6 (61)

67.21% of 61 reviewers that rated this feature as important or highly important

Atera offers you the flexibility to access devices anytime, which helps with after-hours maintenance and reduces disruptions. Users think the integration with Splashtop is smooth, access is secure, and it saves time and travel. Some mention it requires an agent or subscription.

Screen Sharing
4.5 (42)

57.14% of 42 reviewers that rated this feature as important or highly important

With this capability, you can quickly demonstrate tasks to clients or educate users remotely. Reviewers appreciate the easy setup, the ability to show both technician and user screens, and integrations with Splashtop and AnyDesk. Some wish for better multi-monitor support.

Real-Time Notifications
4.5 (83)

61.45% of 83 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Atera 147 features

Define levels of authorization for access to specific files or systems
Integrate with a third-party accounting system
Integrates with Active Directory
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Track and document all activities across devices, networks, and other systems
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
System alerts about the need to escalate an issue or request
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Tools for the systematic analysis of various types of data or statistics
Application programming interface that allows for integration with other systems/databases
Track, manage and store the applications of potential future members, customers or candidates
Manage the process of evaluating documents or requests submitted for approval
Manage assets throughout their lifecycle to optimize profit
Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
A record of all activities within the system, including user access, changes made, etc.
Tickets are automatically assigned to specific agents based on predefined rules
Set a time to deploy patches automatically
Setup recurring or automatic scans
Create backups and provide methods to recover deleted/lost data
Measure the actual bandwidth available on a local network (LAN or WiFi)
Scan barcodes to ensure accurate pricing and label tracking
Define network parameters and threshold settings to monitor network health and take necessary precautions
Track the list of items required to be billed/invoiced to clients
Create, manage, and send invoices or bills to customers
Track and manage schedules and meetings via an integrated calendar
Track and monitor efficient handling of all changes/transitions
Communicate using direct chat or messages within the system
Private online space that lets businesses securely share documents and provide information access to clients
Provides a channel for team members to share media files, communicate, and work together
Track and manage adherence to policies for any service, product, process, or supplier
Identify component attributes like servers, hardware, software, and manage relationships across all services
Monitor performance details involving CPU/memory utilization
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
A collection of customer information such as contact details, demographics, previous interactions, etc.
Provide online support for your customers through live chat or help desk functionality
Add customized logos and colors to align with company branding
Alter the layout and content of dashboards
Customize data fields to support various needs and use cases
Customize contracts and forms to collect specific information
Alter the layout and content of reports
Pre-designed layouts that can be customized to match preferences and requirements
Create labels for products that contain required information such as colors, sizes, dates, etc.
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Import and export data to and from software applications
Graphical representation of data
Manage the processes involved when making the application ready for use
Automatically scan the network for devices and take pre-defined actions upon discovery
Maintenance and upkeep of physical and/or virtual devices
Store, manage, and track all electronic documents in a centralized location
Store and organize documents in a centralized system
Track unplanned equipment or network failures
Manage, store and organize emails within the system or via third-party apps
Ability to oversee and optimize the operations of a mail server
Pre-made examples and templates for emails
Track status, assign actions, and control access to systems for devices within the organization
Protect users working remotely and provide secure environments for personal devices to access company programs
A chronological record of actions or occurrences within a network, software, or process
Public or private sharing of digital files such as documents, audio/video, images, and more
Move files across different systems or networks
Intended to be used by managed service providers
Managing service requests, incidents, IT issues & support with a ticketing system
Manage and track all disruptions and incidents
Track and manage inventory levels to maintain proper supply
Monitor the IP addresses of the incoming traffic
Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
Identify and respond to unexpected problems or failures (ie. \"negative events\")
Managing inventories and tracking changes to hardware and software configurations
Monitor the movement of one or more IT assets throughout the organization
Manage incidents related to outages or breaches in functionality of IT systems
Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Ability to chat online in real time
Enable businesses to implement machine learning algorithms on business data such as sales and revenue
Templated responses for responding quickly to recurring support requests
Manage, maintain and track the performance of assets and equipment
Schedule predetermined or ad hoc maintenance services and labor requests
Access software remotely via mobile devices
Access the system via a mobile application
Observe and track the demand, usage, progress or quality of a system, product, or user
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Process and analyze human language in text or audio form
Run tests on a network to find the root cause of network issues
Tracks and makes accessible data on the health of servers and other network components.
Monitor and manage resource utilization for network infrastructure
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
The ability to manage all patches within a network
This aspect helps you automate software and security updates across devices. Reviewers indicate it\u2019s reliable, easy to use, and reduces manual work. Some mention it lacks OEM updates for brands like Dell or Lenovo, but most find it convenient for maintaining security.
Determine which patches should receive immediate attention
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Monitoring and measurement of relevant metrics to assess the performance of IT resources
Adjust communications based on previous interactions or personal preferences
Create, manage, and track policies and procedures within an organization
Arrange tasks based on the level of priority or urgency
Identify and solve underlying cause of incident(s), and prevent future incidents from occurring
Create proposals based on costs of labor and materials
Generate quotes or estimates for customers
Receive notification of issues as soon as they occur
Analyze and gain insights into data in real-time
Receive data and information in real time
Active monitoring of systems, applications, or networks
Notifications that are delivered to users as soon as an event occurs
Active reporting of data and metrics
Receive system updates as soon as any changes are made
Planning, scheduling, and overseeing the release of software or system changes into a live or production environment
Control system behavior and appearance, and access and report on system status/health from a distant location
It gives you multiple options for connecting to remote devices, supporting tools like Splashtop, AnyDesk, TeamViewer, and ConnectWise Control. Reviewers appreciate the flexibility, ease of use, and integrations, though some report occasional connection issues or limited multi-monitor support.
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Deploy updates or install new software remotely
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
View and track pertinent metrics to find patterns and gain insights from data
Review, approve and cancel requests for goods/services to be purchased
Assign available resources (human and/or non-human) to various projects and tasks
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Set a time to generate routine reports automatically
Plan availability and assign specific time slots for tasks and resources
With this capability, you can quickly demonstrate tasks to clients or educate users remotely. Reviewers appreciate the easy setup, the ability to show both technician and user screens, and integrations with Splashtop and AnyDesk. Some wish for better multi-monitor support.
Securely stores data to prevent data loss or breaches
Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats
Online portal through which end users can access the system, manage tasks, or obtain information
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Track work performed and resources used for past customers, sites, or assets
Set and monitor service level agreements to ensure timely response and resolution
Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more
Record active support and chat sessions for auditing and training
Transfer a support session to another team member
Internet standard protocol for collecting information about managed devices on a network
Allow users to access multiple services after entering their login credentials once
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Track the status over time for a request, process, asset, or transaction
Allow customers/users to submit support queries and service requests
Track the status of support tickets/escalations as they move through the service queue
Gauge satisfaction and receive information for improvement and success
Set up connections to third-party platforms to improve business processes
Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
You get a customizable and integrated system for tracking and managing support requests. Reviewers appreciate the automation, easy setup, and Office 365 integration. Some users say the interface could be cleaner, but most find it effective for organizing and tracking tickets.
Log and record hours worked and costs spent to assist in billing and invoicing
Track the amount of time spent on a job or task
Take actions to troubleshoot issues for networks, devices, etc.
Atera offers you the flexibility to access devices anytime, which helps with after-hours maintenance and reduces disruptions. Users think the integration with Splashtop is smooth, access is secure, and it saves time and travel. Some mention it requires an agent or subscription.
Track the availability time for a designated network or website over a given period of time
Track and interpret metrics on the usage of company resources
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Track and manage virtual machines (VMs) running on physical host machines
Discover patch statuses and vulnerabilities
Create, design and manage workflows for repetitive tasks
Get Advice

We can help you find the software with the features you need.

\"Logo\"Features
4.3 (408)
4.3

Based on 408 reviews

", "features_rating": 4.3, "pricing_html": "

Pricing

\"Product
Value for money
4.6 (402)
\"check\"Free Trial
View pricing plan details
Pro
$129.00
Per User,Per Month

It includes:

  • Remote Management, Automations & Scripting
  • Windows Support
  • Remote Monitoring and Alerts
  • Patch Management
  • Remote Access Using Splashtop (up to 2 concurrent sessions)
  • API Access
  • Reports
  • Helpdesk & Ticket Automation
  • Custom Support Addresses (up to 5)
  • Customer Support Portal
  • SLA and Automated Time Tracking
  • File View
  • Contracts & Invoicing
  • Azure AD Integration
  • Audit Log
  • Mobile App (iOS & Android)
Growth
$179.00
Per User,Per Month

It includes:

  • Mac and Linux Support
  • Remote Access
  • Splashtop Concurrent Sessions (unlimited)
  • Custom Support Addresses (up to 10)
  • Advanced Analytics
  • Custom Asset Types (up to 5)
  • File Transfer (up to 15GB per month)
  • Extended Retention Audit Log
  • Integrations with QuickBooks Online & Xero
  • CSV QuickBooks Desktop Export
Power
$209.00
Per User,Per Month

It includes:

  • Custom Analytics
  • Custom Support Addresses (unlimited)
  • Custom Asset Types (up to 20)
  • File Transfer (up to 50GB per month)
  • Audit Log - 1 Year Retention
  • Data Recovery
\"Logo\"Value for money
4.6 (402)
4.6

Based on 402 reviews

", "pricing_rating": 4.6, "integrations": [ "AnyDesk", "Bitdefender GravityZone", "Chocolatey", "Cisco Duo", "Domotz", "Emsisoft Business Security", "Google Calendar", "IRONSCALES", "IT Glue", "Keeper Security", "LogMeIn Miradore", "Ninite Pro", "Okta", "OpenText Core DNS Protection", "QuickBooks Desktop", "QuickBooks Online", "ScalePad Lifecycle Manager", "Splashtop", "TeamViewer ONE", "Xero", "Zapier" ], "support_html": "

Support, customer service and training options

\"Product
Customer Service
4.5 (414)
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Deployment
  • Web
  • Android
  • iPhone/iPad
Typical users
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Enterprises
\"Logo\"Customer Service
4.5 (414)
4.5

Based on 414 reviews

", "support_rating": 4.5 } { "web_scraper_start_url": "https://www.capterra.com/p/118128/New-Relic/", "time_scraped": "2026-06-12T11:31:36Z", "title": "New Relic Software Review 2026: Features, Integrations, Pros & Cons", "rating": 4.5, "review_count": 195, "description": "New Relic's enterprise-grade Server Monitoring solutions offer a comprehensive platform for monitoring and optimizing your server infrastructure. Designed for large-scale operations, our unified data platform aggregates telemetry data from servers, providing powerful full-stack analysis tools that deliver deep insights into server performance, health, and utilization. With real-time monitoring, automated alerts, and customizable dashboards, New Relic enables you to proactively monitor and manage your servers, optimize resource allocation, and ensure peak performance and reliability. Simplify server monitoring, enhance operational efficiency, and gain actionable insights with New Relic's advanced Server Monitoring solutions.Read more", "top_alternatives": [ "Site24x7", "ManageEngine Applications Manager", "ManageEngine OpManager", "N-central" ], "recognitions": [ "Shortlist" ], "starting_price": 10, "price_terms": "Per User, Per Month", "Free_trial_available": "1", "users_html": "", "pros_cons_html": "

Pros and Cons

Actionable performance optimization insights
88% positive reviews out of 42

Most reviewers indicate performance and speed tools help identify bottlenecks, monitor metrics, and improve application efficiency.

High and complex pricing structure
60% negative reviews out of 53

Most reviewers find pricing expensive, unpredictable, and challenging for smaller businesses or distributed server environments.

\"James
James B
Head Of Development, 11 - 50 employees.

\"The pay as you go pricing continues to increase on at least a quarterly basis, which is a little annoying.\"

Comprehensive real-time observability suite
97% positive reviews out of 36

Most reviewers describe monitoring as robust, enabling real-time tracking across full tech stacks and rapid issue detection.

", "interface_html": "", "interface_rating": "", "features_html": "

Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Real-Time Monitoring
4.6 (38)

76.32% of 38 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Alerts/Notifications
4.8 (31)

83.87% of 31 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitoring
4.5 (23)

82.61% of 23 reviewers that rated this feature as important or highly important

Observe and track the demand, usage, progress or quality of a system, product, or user

Performance Metrics
4.4 (19)

84.21% of 19 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Data Visualization
4.4 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Graphical representation of data

Root Cause Analysis
4.5 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

Identify and analyse the reasons behind accidents

New Relic 86 features

An @mention is a way to tag or notify a specific person about a message/post
Define levels of authorization for access to specific files or systems
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
System alerts about the need to escalate an issue or request
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Tools for the systematic analysis of various types of data or statistics
Automatically identify unusual behavior
Application programming interface that allows for integration with other systems/databases
Track, manage and store the applications of potential future members, customers or candidates
Identify and respond to security threats to developed applications\t\t\n
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
A record of all activities within the system, including user access, changes made, etc.
Execution of software tests by leveraging automation tools
Test the availability of websites and/or browsers
The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.
Measure the actual bandwidth available on a local network (LAN or WiFi)
Define network parameters and threshold settings to monitor network health and take necessary precautions
Monitor and track bugs and issues in the system.
Provides a channel for team members to share media files, communicate, and work together
Track and manage adherence to policies for any service, product, process, or supplier
Configure existing workflows to meet your organization's needs
A process to automatically release code changes from repository to production environment
A process to automatically integrate code changes from multiple contributors into a shared repository
Manage budgets, track and optimize spending and align capacity to workload demand
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Development of custom software, web apps, mobile apps, etc.
Alter the layout and content of dashboards
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Conceptual model of how data items relate to each other
Protect sensitive data for digital privacy
Graphical representation of data
Analyze the performance of Databases
Supports common databases such as MySQL and Oracle
Detect and remove errors
Manage the processes involved when making the application ready for use
Access client's system information, including hardware and software configuration, to perform diagnostics
Assemble applications and processes by dragging over and arranging pre-built components
A chronological record of actions or occurrences within a network, software, or process
Software is used for working on online pages
A visual way of interacting with an application or operating system using items such as windows, icons, and menus
Manage and track all disruptions and incidents
Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
An application for source code editing, compiling, and debugging
Monitor the IP addresses of the incoming traffic
Manage incidents related to outages or breaches in functionality of IT systems
Gather metrics to assess the performance of IT infrastructure and network in real-time
Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks
Collects and aggregates data from various systems within the IT environment
Collects and aggregates data from various systems within the IT environment
Enable businesses to implement machine learning algorithms on business data such as sales and revenue
Access the system via a mobile application
Development of applications for mobile devices
Observe and track the demand, usage, progress or quality of a system, product, or user
Allows businesses to monitor and secure applications and workloads across multiple public clouds
Manage and support multiple languages
Process and analyze human language in text or audio form
Run tests on a network to find the root cause of network issues
Tracks and makes accessible data on the health of servers and other network components.
Monitor and analyze the performance and status of a server or system/application
Organize and manage the accomplishments and development of employees or performance of applications or systems
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Monitoring and measurement of relevant metrics to assess the performance of IT resources
Predict future data based on historical data sets
View and analyze individual requests received by a database
Active monitoring of systems, applications, or networks
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
View and track pertinent metrics to find patterns and gain insights from data
Process of planning, scheduling and executing the optimal and effective use of human capital across projects
Identify and analyse the reasons behind accidents
Search and filter data across systems to locate required information by entering keywords or certain criteria
Internet standard protocol for collecting information about managed devices on a network
Development of software programs
Tracks every modification made to source code
Create, manage and track all task activities and progression
Set up connections to third-party platforms to improve business processes
Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
Monitor or audit historical and current transactions to analyze customer account activities
Take actions to troubleshoot issues for networks, devices, etc.
Track the availability time for a designated network or website over a given period of time
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Graphical representation of data or processes
Detect (and block) vulnerabilities and threats in your applications based on vulnerability information
Development of applications that are delivered over the internet through a browser
Streamlining repetitive tasks and activities through automated and predefined workflows
Create, design and manage workflows for repetitive tasks
Get Advice

We can help you find the software with the features you need.

\"Logo\"Features
4.5 (183)
4.5

Based on 183 reviews

", "features_rating": 4.5, "pricing_html": "

Pricing

\"Product
Value for money
4.0 (155)
\"check\"Free Trial
\"check\"Free Version
View pricing plan details
Standard
$10.00

It includes:

  • Limited to 5 Full Platform Users
  • Ticketed Support Availability
  • 2 Business Days Support Response SLA
  • SAML Single-Sign-On
  • $10/first user, $99/additional user (max of 5)
  • Data ingest - $0.35/GB beyond free 100 GB limit
  • Data Plus data ingest - $0.55/GB beyond free 100 GB
Pro
$49.00

It includes:

  • Unlimited full platform users
  • Commitment Options
  • 2 Hour Critical Initial Support Response SLA
  • Data Plus Eligibility
  • $349/user (for annual commitments)
  • $418/user (for monthly pay as you go)
  • Data Plus data ingest - $0.55/GB beyond free 100 GB limit
  • Data ingest - $0.35/GB beyond free 100 GB limit
\"Logo\"Value for money
4.0 (155)
4.0

Based on 155 reviews

", "pricing_rating": 4, "integrations": [ "AlertOps", "Amazon API Gateway", "Amazon CloudFront", "Amazon Connect", "Amazon DocumentDB", "Amazon DynamoDB", "Amazon EC2", "Amazon ECS", "Amazon ElastiCache", "Amazon EMR", "Amazon Neptune", "Amazon RDS", "Amazon Redshift", "Amazon S3", "Amazon SageMaker", "Amazon SES", "Amazon Simple Notification Service (SNS)", "Apache Cassandra", "Apache Cordova", "Apache Kafka", "Apache Solr", "Apache Tomcat", "Apica", "Aporia", "AWS AppSync", "AWS CloudFormation", "AWS CloudTrail", "AWS Elastic Beanstalk", "AWS Glue", "AWS Identity and Access Management (IAM)", "AWS IoT", "AWS Lambda", "AWS Personal Health Dashboard", "AWS Step Functions", "Azure Cosmos DB", "Azure Front Door", "Compass", "ConnectALL Integration Platform", "DeployHQ", "Desktop.com", "DevHub", "Django", "Docker", "Domo", "Dotcom-Monitor", "Drupal", "Easyflow", "Faddom", "Flagsmith", "Fleep", "Frugal Testing", "Gatsby", "Geckoboard", "GitHub", "Glassbox", "Google App Engine", "Google Cloud Datastore", "Google Cloud Run", "Google Cloud SQL", "Google Cloud Storage", "HashiCorp Consul", "Hosted Graphite", "HyperSQL DataBase", "IBM Cloud Kubernetes Service", "ilert", "IronWorker", "Jira", "Joomla", "JW Player", "Kion", "Klips", "Komodor", "KrakenD", "Lacework", "LogRocket", "ManageEngine AlarmsOne", "Mango", "MariaDB", "MediaWiki", "MongoDB", "MySQL", "Office Chat", "Oobeya", "OpenShift", "OpsGenie", "OpsVerse", "Oracle Database", "Ozone", "PagerDuty", "Pantheon", "Parim", "Pipedream", "Pivotal Tracker", "Plandek", "Plesk", "PostgreSQL", "Postman", "Prometheus", "PubNub", "Pulumi", "Puppet Enterprise", "Retently", "RingCX", "Rippling", "Rootly", "Rublon", "Scala", "Sedai", "Selector Analytics", "SIGNL4", "Slack", "Split", "Splunk On-Call", "SQLite", "Squadcast", "Squid Alerts", "StatusGator", "StatusHub", "Statuspage", "Statuspal", "Style Intelligence", "Superblocks", "Talkspirit", "Terraform", "Torii", "Trelica", "Ubuntu", "Vercel", "Vivantio", "VMware Tanzu", "WebLOAD" ], "support_html": "

Support, customer service and training options

\"Product
Customer Service
4.2 (141)
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Deployment
  • Web
  • Android
  • iPhone/iPad
Typical users
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Enterprises
\"Logo\"Customer Service
4.2 (141)
4.2

Based on 141 reviews

", "support_rating": 4.2 }