{
    "web_scraper_start_url": "https://www.g2.com/products/textline/reviews",
    "time_scraped": "2026-07-08T09:53:23Z",
    "company_name": "Textline",
    "average_rating": 4.7,
    "review_count": 381,
    "details": "Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals.\n\nWith features like a shared SMS inbox, two-way texting, HIPAA-compliant SMS, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations.\n\nTry Textline free for 14 days today and start customizing your customer outreach and automating your communication workflows.",
    "category": "SMS Marketing Software",
    "website_url": "https://www.textline.com/pricing"
}
{
    "web_scraper_start_url": "https://www.g2.com/products/zenzap/reviews",
    "time_scraped": "2026-07-08T09:53:30Z",
    "company_name": "Zenzap",
    "average_rating": 4.6,
    "review_count": 88,
    "details": "Zenzap is the professional work chat app trusted by 10,000+ businesses worldwide.\n\nOther team communication tools make you choose between something your team will actually use and something your business can control.\n\nZenzap gives you both: as easy to use as texting, with the security and admin control that businesses need.\n\nEvery employee can use it from day one without training or complicated setup. And that sits on top of everything a business actually needs:\n- Clear separation between work and personal life\n- Complete ownership of your company data\n- Full structure and control across the organization\n- Integrations with 5,000+ business tools\n\nWhen someone leaves, you remove their access in one click and everything stays with your business.\n\nThat's what it means to finally have a work chat that works for everyone.",
    "category": "Live Chat Software",
    "website_url": "https://www.zenzap.co/pricing"
}
{
    "web_scraper_start_url": "https://www.g2.com/products/liveagent/reviews",
    "time_scraped": "2026-07-08T09:53:36Z",
    "company_name": "LiveAgent",
    "average_rating": 4.5,
    "review_count": 1,
    "details": "LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized interactions that leave a lasting impression. With the fastest chat widget available and a reputation as the #1 rated live chat software for SMBs in 2025, LiveAgent is trusted by industry leaders such as BMW, Yamaha, Huawei, and Oxford University. These companies use LiveAgent to provide top-tier customer service that stands out in a competitive marketplace.\n\nKey Features of LiveAgent\nLiveAgent combines an omnichannel universal inbox, real-time live chat, a built-in call center, and a robust customer service portal to streamline communication. Personalization is at the heart of the software, allowing businesses to enhance interactions through features such as customer segmentation, automation, a built-in CRM, and powerful analytics. Additionally, LiveAgent offers an intuitive customer knowledge base to further improve service efficiency. With access to over 175+ features and 200+ integrations, LiveAgent adapts to your unique business needs and scales as your company grows.\n\nTry LiveAgent for Free\nStart your journey with LiveAgent today with a 1-month free trial\u2014no credit card required. Discover how this advanced tool can transform your customer support operations.\n\n200+ Features Included:\n\t\u2022\tPOP3 accounts\n\t\u2022\tEmail piping\n\t\u2022\tForwarding\n\t\u2022\tDepartments\n\t\u2022\tPriorities\n\t\u2022\tStatuses\n\t\u2022\tTags\n\t\u2022\tRules\n\t\u2022\tTicket Routing\n\t\u2022\tCanned/Predefined messages\n\t\u2022\tEmail templates\n\t\u2022\tVoice integration\n\t\u2022\tReal-time website monitoring and statistics\n\t\u2022\tChats\n\t\u2022\tFacebook/Twitter/Instagram/Slack integration\n\t\u2022\tKnowledge base\n\t\u2022\tLive Suggestions as you type\n\t\u2022\tFeedback and Contact forms\n\t\u2022\tAgent rating and gamification\n\t\u2022\tMultilingual support\n\t\u2022\tTicket filters\n\t\u2022\tFile sharing and attachments\n\t\u2022\tChat button templates and much more\n\nExclusive for Startups\nLiveAgent\u2019s Startup Program offers startups free access to the platform for the first 6 months. After this period, startups can continue enjoying the benefits of LiveAgent at a discounted rate. This program provides a cost-effective way for emerging businesses to leverage world-class customer support tools during their growth phase.\n\nExperience the power of LiveAgent and join the ranks of industry-leading companies that prioritize exceptional customer service.",
    "category": "Help Desk Software",
    "website_url": "https://www.liveagent.com/?a_aid=g2&utm_source=g2&utm_medium=cpc&utm_campaign=g2-clicks"
}
{
    "web_scraper_start_url": "https://www.g2.com/products/qualified/reviews",
    "time_scraped": "2026-07-08T09:53:40Z",
    "company_name": "Qualified",
    "average_rating": 4.9,
    "review_count": 1,
    "details": "Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR Agent. Piper autonomously engages website visitors, captures leads, and converts them into pipeline with zero human intervention. With Piper, Qualified is transforming pipeline generation as we know it today.\n\nYour website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep (SDR) to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first. \n\nThe problem is it's impossible to respond quickly with the current process because it's painfully manual, time intensive, and it relies on limited human capacity. But it doesn\u2019t have to be this way. In the age of AI, we can put pipeline generation on autopilot. \n\nMeet Piper the AI SDR Agent. She operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead.\n \nHundreds of the world\u2019s leading brands\u2014including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse\u2014have hired Piper the AI SDR Agent to grow their inbound pipeline and are seeing real tangible business results.",
    "category": "Conversational Marketing Software",
    "website_url": "https://www.qualified.com/ai-sdr"
}
{
    "web_scraper_start_url": "https://www.g2.com/products/birdeye/reviews",
    "time_scraped": "2026-07-08T09:53:43Z",
    "company_name": "Birdeye",
    "average_rating": 4.7,
    "review_count": 4,
    "details": "Birdeye builds AI agents for multi-location brands \u2014 trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location \u2014 for marketing, operations, and customer experience \u2014 that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.\n\nAI Coworkers \u2192 Do the Jobs\nJay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations \u2014 from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location \u2014 without stretching your team thinner.\n\nAgents \u2192 Do the Work\nEach coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do \u2014 and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act \u2014 together \u2014 to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.\n\nEnterprise-Ready \u2192 Built for Scale\nSSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.\n\nWith teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.",
    "category": "Online Reputation Management Software",
    "website_url": "https://birdeye.com/pricing/"
}