{
    "web_scraper_start_url": "https://www.g2.com/products/crisp/reviews",
    "time_scraped": "2026-06-12T11:31:15Z",
    "company_name": "Crisp",
    "average_rating": 4.5,
    "review_count": 197,
    "details": "Crisp is the ultimate all-in-one AI-powered multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving set of tools, Crisp is leading companies through the AI-driven revolution by using conversations to unlock hypergrowth.\n\nCustomers use Crisp to provide a modern customer lifecycle experience for potential customers, generate more qualified leads, automate customer help, and improve customer satisfaction score, transforming customer support into a new revenue channel.\n\nGet started for free today and join 700 000 businesses using Crisp at crisp.chat\n\nWith an easy UX, companies can leverage a modern customer support platform. Crisp is your one-stop for managing your multichannel customer support strategy.\n\nWhile using Crisp, you'll access the following:\n- Multichannel shared inbox to centralize all inbound messages coming from Emails, WhatsApp Business, Instagram, phone calls, and more.\n- Website AI chat widget to support customers from your website\n- AI features for customer support teams to unlock incredible productivity gains\n- AI Chatbot software for customer service trained upon many different sources to automatically resolve tickets and drain support queue\n- Knowledge base software to make your customers more autonomous, increase search engine visibility and drive better answer for your AI-powered messages.\n- Native Mobile Chat support SDKs for Android, React Native & iOS to embed native support chat experiences right in your mobile apps.\n- Support CRM software to get to get to know who you're dealing with\n- Customer support analytics software to measure customer support ROI, build custom dashboards and track customer support teams' CSAT.\n- Live Translate (Talk like a native in your customers' language)\n- MagicType (See what your customers are typing in real-time)\n- Screen Sharing (With no additional  plugin needed)\n- Multiple integrations (Slack, Stripe, Linear, WordPress, Shopify, WooCommerce, Adobe Commerce, Zapier, n8n, Make, Hubspot, Salesforce, Jira, Trello, ...)",
    "category": [
        "Live Chat Software"
    ]
}
{
    "web_scraper_start_url": "https://www.g2.com/products/zenzap/reviews",
    "time_scraped": "2026-06-12T11:31:22Z",
    "company_name": "Zenzap",
    "average_rating": 4.6,
    "review_count": 87,
    "details": "Zenzap is a professional work chat app that helps you separate work from personal life by providing a secure, organized space for team communication. \n\nIt\u2019s built for companies that want the speed and simplicity of text messaging but need the structure, security, and control required for a business. \n\nInstead of mixing important updates with personal texts or getting lost in complicated software, Zenzap offers a straightforward way to keep teams connected and aligned.\n\nZenzap lets you create specific group chats for different topics, projects, or locations, ensuring that information is always easy to find and that conversations stay organized. Zenzap also bridges the gap between talking and action; users can turn a message into a task instantly, within the chat.\n\nTo prevent burnout, Zenzap offers working hours settings, that let you automatically pause notifications when an employee is off the clock.\n\nYou need your work chat app to protect company data and be GDPR compliant. Unlike personal chat apps, where contacts, chat history, and files live on an employee's personal phone, Zenzap keeps all data in the business's control. Admins can add or remove staff in a single click, ensuring they don\u2019t take data with them when they leave the company.\n\nAdditionally, Zenzap streamlines daily operations by integrating with the tools you already use, preventing the need to switch between different apps just to stay updated on statuses, updates, and events.\n\nIf you\u2019re looking for a team chat app, you will find that Zenzap removes the noise of email and the risk of texting. It is a solution for managers who want to lead with clarity and teams who want to communicate without barriers.\n\nKey features and value propositions include:\n\n- Organized Work Chat: Conversations are organized into dedicated topics, replacing messy large group texts so teams can actually find what they need.\n- Business-Grade Security: The platform ensures that all chat history, files, and contact lists belong to the company, not the employee.\n- Respect for Personal Time: Stop notifications when the workday ends, helping staff switch off and maintain a healthy work-life balance.\n- Tasks within Chat: Users can turn messages into to-dos directly within the chat, keeping the team accountable and ensuring nothing slips through the cracks.\n- System Integrations: Connects with other tools to get automated updates right in the team chat, keeping workflows smooth.",
    "category": [
        "Live Chat Software"
    ]
}
{
    "web_scraper_start_url": "https://www.g2.com/products/re-amaze/reviews",
    "time_scraped": "2026-06-12T11:31:25Z",
    "company_name": "Re:amaze",
    "average_rating": 4.6,
    "review_count": 140,
    "details": "Re:amaze is a helpdesk and customer messaging platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional customer support through live chat, email, social media, mobile SMS/MMS, VOIP, and FAQ Knowledge Bases. \n\nBusinesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze Chatbots, Re:amaze Live Dashboard (to monitor online customer activity in real time), and send customer satisfaction surveys (to gauge service quality and gather feedback).\n\nRe:amaze offers native integrations with many popular 3rd party apps such as Slack, Shopify, BigCommerce, Stripe, MailChimp, Google (Analytics, Tag Manager, Suite), ShipStation, Klaviyo, and much more.\n\nBusinesses can also use a single Re:amaze account to manage customer service for multiple businesses or stores with the Multi-Brand feature.",
    "category": [
        "Help Desk Software"
    ]
}
{
    "web_scraper_start_url": "https://www.g2.com/products/liveagent/reviews",
    "time_scraped": "2026-06-12T11:31:29Z",
    "company_name": "LiveAgent",
    "average_rating": 4.5,
    "review_count": 1,
    "details": "LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized interactions that leave a lasting impression. With the fastest chat widget available and a reputation as the #1 rated live chat software for SMBs in 2025, LiveAgent is trusted by industry leaders such as BMW, Yamaha, Huawei, and Oxford University. These companies use LiveAgent to provide top-tier customer service that stands out in a competitive marketplace.\n\nKey Features of LiveAgent\nLiveAgent combines an omnichannel universal inbox, real-time live chat, a built-in call center, and a robust customer service portal to streamline communication. Personalization is at the heart of the software, allowing businesses to enhance interactions through features such as customer segmentation, automation, a built-in CRM, and powerful analytics. Additionally, LiveAgent offers an intuitive customer knowledge base to further improve service efficiency. With access to over 175+ features and 200+ integrations, LiveAgent adapts to your unique business needs and scales as your company grows.\n\nTry LiveAgent for Free\nStart your journey with LiveAgent today with a 1-month free trial\u2014no credit card required. Discover how this advanced tool can transform your customer support operations.\n\n200+ Features Included:\n\t\u2022\tPOP3 accounts\n\t\u2022\tEmail piping\n\t\u2022\tForwarding\n\t\u2022\tDepartments\n\t\u2022\tPriorities\n\t\u2022\tStatuses\n\t\u2022\tTags\n\t\u2022\tRules\n\t\u2022\tTicket Routing\n\t\u2022\tCanned/Predefined messages\n\t\u2022\tEmail templates\n\t\u2022\tVoice integration\n\t\u2022\tReal-time website monitoring and statistics\n\t\u2022\tChats\n\t\u2022\tFacebook/Twitter/Instagram/Slack integration\n\t\u2022\tKnowledge base\n\t\u2022\tLive Suggestions as you type\n\t\u2022\tFeedback and Contact forms\n\t\u2022\tAgent rating and gamification\n\t\u2022\tMultilingual support\n\t\u2022\tTicket filters\n\t\u2022\tFile sharing and attachments\n\t\u2022\tChat button templates and much more\n\nExclusive for Startups\nLiveAgent\u2019s Startup Program offers startups free access to the platform for the first 6 months. After this period, startups can continue enjoying the benefits of LiveAgent at a discounted rate. This program provides a cost-effective way for emerging businesses to leverage world-class customer support tools during their growth phase.\n\nExperience the power of LiveAgent and join the ranks of industry-leading companies that prioritize exceptional customer service.",
    "category": [
        "Help Desk Software"
    ]
}
{
    "web_scraper_start_url": "https://www.g2.com/products/qualified/reviews",
    "time_scraped": "2026-06-12T11:31:36Z",
    "company_name": "Qualified",
    "average_rating": 4.9,
    "review_count": 1,
    "details": "Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR Agent. Piper autonomously engages website visitors, captures leads, and converts them into pipeline with zero human intervention. With Piper, Qualified is transforming pipeline generation as we know it today.\n\nYour website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep (SDR) to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first. \n\nThe problem is it's impossible to respond quickly with the current process because it's painfully manual, time intensive, and it relies on limited human capacity. But it doesn\u2019t have to be this way. In the age of AI, we can put pipeline generation on autopilot. \n\nMeet Piper the AI SDR Agent. She operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead.\n \nHundreds of the world\u2019s leading brands\u2014including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse\u2014have hired Piper the AI SDR Agent to grow their inbound pipeline and are seeing real tangible business results.",
    "category": [
        "Conversational Marketing Software"
    ]
}